Terms for Casumo Bonuses and Rewards

4. General Bonus Terms and Conditions

Hello! Welcome to Casumo’s user-friendly General Bonus and Promotion Terms and Conditions (“General Bonus and Promotion Terms”). First thing you need to know is that we’re a gambling provider and we provide you with gambling services and give you rewards that have different ways they work and restrictions and rules that are linked to them.

It’s important to us that you understand how our Bonuses and Promotions work before you accept them or enter into them. So we want you to read these Bonus and Promotion Terms and know what you are agreeing to.

We realise these kinds of things can be a bit daunting, which is why we’ve tried our very best to make these Bonus and Promotion Terms nice and easy to follow and a good way to explain everything. We have included headings to help you easily navigate and find what you’re looking for. And when some of our wording is particularly “legal”, we have tried to include an explanation in more “normal” language.

Happy reading.

1.Introduction

1.1. From time to time we may offer bonuses, rewards, promotions, competitions, Valuables and/or gifts (“Offers”). These shall be governed by these General Bonus Terms and Conditions (“General Bonus T&Cs”) and any additional terms and conditions which shall be applicable to the particular Offer (“Special Bonus T&Cs”).

1.2. We may choose to make available the General Bonus T&Cs and Special Bonus T&Cs in a number of languages. This is done for information purposes only. In case of any discrepancy between the English language version and the non-English language version of these terms and conditions, the version which is most beneficial to the Player shall prevail.

2. Capitalised terms used in these General Bonus T&Cs which have already been defined in the main Terms and Conditions, will have the meanings assigned to them in the latter. The following capitalised terms shall have the meanings or explanations assigned to them hereunder:

2.1. “Adventure” - Valuables and trophies that take You to new levels and planets when You play on our Website;

2.2. “Bonus” - A bonus can mean rewards such as Welcome Offers, Deposit Bonuses, Wager Free Spins, Free Spins, Bonus Spins or Bonus Money, Sportsbook Free Bets, Sportsbook Locked Free Bets, Cash or other types of offers. The type and size of the Bonus may vary. Any restrictions or requirements applicable to the Bonus will be highlighted to You in the Special Bonus T&Cs. A Bonus may be convertible to Real Money in Your Account (and available for withdrawal), subject to You fulfilling the terms and conditions stipulated for that Bonus.

2.3. “Bonus Money” - This is the money that You have been rewarded or winnings from the Bonus that appear on Your account. This money may have restrictions on it and cannot be withdrawn without meeting certain criteria.

2.4. “Real Money” - is the money that You have deposited or winnings from the money You have deposited. Real Money is unrestricted and can be withdrawn at any time. However, during Promotions or with Bonuses, You may be required to wager the Bonus or winnings from Bonus spins before You are able to withdraw the full amount. This means that if You withdraw Your Real Money before the Wagering Requirements have been met, You will forfeit Your Bonus and any winnings from that Bonus.

2.5. “Deposit Bonus” - A Bonus which is tied to a deposit and matches a specified percentage of the deposit You make. The match-up percentage may vary, and the bonus might be adapted for a certain Game type and specific conditions and restrictions may apply before you can request a withdrawal. Wagering conditions will apply to both the deposited amount and the bonus amount. 

Deposit Bonuses can be accumulated, but that means wagering amounts (i.e. the amounts You are required to wager) also accumulate and follow the conditions set by the newest consumed bonus. For example, if any casino (or sports) deposit bonus is being consumed and the Player decides to use a new deposit bonus, wagering requirements of the new deposit bonus would prevail. Also the wagering amounts of the bonus that were already being consumed will accumulate with the amounts of the new bonus.

In the Casino, the minimum wagering of a Bonus is thirty (30) times the Bonus amount and any connected deposit, unless otherwise stated in the Special Bonus T&Cs. A sports bet does not contribute towards casino offer wagering requirements.

For Sportsbook, different deposit bonuses will have different wagering requirements, such as minimum odds or others. Should your bet be cashed out, void, push or a non-runner it won't contribute towards the wagering requirements. A bet will only contribute to the wagering requirement once settled. You can also wager it thirty (30) times on Casino and the contribution will depend on the Casino games You play as stated on the section 9 below.

2.6. “Bonus Turnover” - If You have Bonus Money in Your account this Bonus Money will play proportionately to Your Real Money. So, for example, if You have £100 Real Money and £50 Bonus Money in Your account, a bet of £3 will contain £2 Real Money and £1 Bonus Money, and any winnings are divided into the same ratio. If You get several Bonuses at the same time, the Bonus Money and the Wagering Requirements are accumulated.

2.7. “Game Weighting” - There are a number of Games that contribute differently toward the Wagering Requirement. Please refer to the below Section 9 for the list of the Game Weighting.

2.8. “Loyalty Rewards” - You can level up with a chance to earn a reward. Rewards are given out in the form of “Valuables” and You can be rewarded with a number of Bonuses including but not limited to free rounds or free cash while You play.

2.9. “Promotion” - is a campaign or Offer that has specific terms and conditions for entry and prizes/winnings. 

2.10. “Valuable” - You can level up with a chance to earn rewards. Rewards are given out in the form of “valuables”. You will see these Valuables in Your account. These may contain rewards such as Bonus Spins, Deposit Bonuses, Bonus Money or other types of Offers. The Valuable will show You the Bonus awarded, the period in which this is valid, if there are specific Games this must be played on and any Wagering Requirements.

2.11. “Bonus Spins” - are spins that You will be rewarded after You have made a deposit of a certain stipulated amount that we will tell You beforehand. Winnings on Bonus Spins are converted to Bonus Money and are usually subject to a Wagering Requirement of 30 times. Bonus Money will convert automatically to Real Money once the Wagering Requirement is completed. Bonus Spins must be activated through the Account, when You are logged in. Once these are activated, the Bonus Spins are set off and the particular Game will start automatically. Bonus Spins must be completed within 60 days of claiming otherwise they will expire and all winnings generated by the Bonus Spins will be forfeited.

2.12. “Free Spins” - Another name for Bonus Spins..

2.13. “Wager Free Spins” - are spins rewarded to be used on a specific Game. These spins have no Wagering Requirements and do not require a deposit. Wager Free Spins must be activated through the Account, when You are logged in. Once these are activated, the Wager Free Spins are set off and the particular Game will start automatically.

2.14. “Wagering Requirement” - You may be required to wager Bonus Money or wager winnings from spins a certain number of times before the Bonus Money and winnings can be withdrawn. Unless You complete the Wagering Requirements, You will be unable to withdraw Your Bonus Money or any winnings from the Bonus Money. You can make a withdrawal of Your Real Money before You have fulfilled the Wagering Requirement as this money is unrestricted, but then You will lose Your Bonus Money. On the withdrawal page, You will see if You have Bonus money left to wager and informed that they will be forfeited if You choose to make a withdrawal. We let You know how much of Your balance is Bonus Money and how much You have left to wager before You can withdraw this. You can wager in as many increments of the required wagering amount as You want to. For example, for a £10 Wagering Requirement You can wager £5 twice to receive the Bonus. Please remember to check the Game Weighting in section 9 below for further restrictions. Only Real Money (and any connected bonus) wagering contributes towards the fulfillment of the Wagering Requirement.

2.15. ”Free Bet” - A free bet allows You to place a bet for free on a certain outcome, and if You win You keep the profits. The original amount for the free bet You placed will be deducted from the winnings. We may require certain criteria to be met for You to claim a free bet.

2.16. “Sportsbook Locked Free bets” - Locked free bets (sometimes known as qualifying bets) are Valuables that need certain criteria or requirements to be met before they are made available to be used as Free Bet. 

2.17. “Welcome Offer” - A collection of Bonuses sometimes made available (at Our sole and absolute discretion) to newly registered Players on the Website. 

2.18. “Cashbacks” - Cashback is an Offer where you will get back a percentage of your losses within a period or other specified condition as detailed within the Offer.

3. Other Important Terms

3.1. We reserve the right to withdraw an Offer at any time without prior notice by removing the Offer from the Website so it is no longer available. This will not affect anyone who has already opted into the Offer, made a deposit where applicable or has already started with the Offer and is expecting the Bonus when they fulfil the requirements.

4. Bonuses & Rewards Scheme Conditions

4.1. You understand that Offers may be subject to certain conditions. Significant terms and conditions will be included in the main advert or marketing of the Offer where size permits. The full terms and conditions of the Offer are contained in the Special Bonus T&Cs for the relevant Offer and You need to read these Special T&Cs in full (alongside these General Bonus T&Cs) before taking part in or accepting an Offer.

4.2. You understand that You will only be able to receive or benefit from Offers that apply to the territory in which You are resident and, where stated, Your deposit payment method.

4.3. While playing with wagers made using their Bonus balance, Players are strictly prohibited from delaying the playing of a Game round until after the wagering requirement for that Bonus has been met, and/or they have deposited new funds. This includes all Bonus and/or Free Spin modes and features which may arise as a result of wagers made using the Player’s Bonus balance. In the event that this occurs, the Player agrees that their Bonus and/or any associated winnings may be voided.

4.4. Whilst participating in one of our Casino promotions you will not be able to place any Sports bets until the bonus funds have been redeemed, expired or forfeited. Any withdrawal requests will automatically forfeit your bonus funds.

4.5 You are able to withdraw your original deposit amount at any moment (subject to any checks and verifications that we would be required to do as part of our regulatory obligations). 

Should you wish to withdraw your original deposit amount before completing the wagering requirements attached to the promotion, you will forfeit your bonus balance including any related winnings.

5. How to activate a Bonus

5.1. To activate Your Bonus – go to Your Valuables (select Your name on the main menu, and then ‘Valuables’ at the top of the page), then choose the Bonus. The Significant Bonus T&Cs such as Wagering Requirements will appear on the Valuable if You hover over it.

5.2. Deposit Valuables are available on your next deposit only. If you don’t select the Valuable, you'll forfeit the opportunity to use it later, and it will be automatically removed from your account once the deposit has been accepted.

6. Bonus and Promotion Abuse